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Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams
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Mapping Experiences: A Complete Guide to Custom... 1492076635 Book Cover

Mapping Experiences: A Complete Guide to Custom...

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Edition Description

Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment...

Edition Details
Format:Paperback
Language:English
ISBN:1492076635
Format: Paperback
Condition:
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11.09
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Mapping Experiences: A Complete Guide to Creati... 1491923539 Book Cover

Mapping Experiences: A Complete Guide to Creati...

By and
Edition Description

Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it's worse when people inside these companies can't pinpoint the problem because they're too focused on business processes. This practical book shows your company...

Edition Details
Format:Paperback
Language:English
ISBN:1491923539
Format: Paperback
Condition:
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7.49
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Mapeamento de Experiências. Um Guia Para Criar ... [Portuguese] 8550800619 Book Cover

Mapeamento de Experiências. Um Guia Para Criar ... [Portuguese]

By and
Edition Details
Format:Paperback
Language:Portuguese
ISBN:8550800619
Format: Paperback
Condition:
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32.69
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