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Paperback Managing the Non-Profit Organization: Principles and Practices Book

ISBN: 0887306012

ISBN13: 9780887306013

Managing the Non-Profit Organization: Principles and Practices

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Book Overview

The service, or non-profit, sector of our society is growing rapidly (with more than 8 million employees and more than 80 million volunteers), creating a major need for guidelines and expert advice on how to manage these organizations effectively. Drucker gives examples and explanations of mission, leadership, resources, marketing, goals, people development, decision making, and much more. Included are interviews with nine experts that address key...

Customer Reviews

5 ratings

Invaluable for all non-profits

Non-profit institutions, the agents of human change, have moved from the margins to the center of American society because government has limited ability to perform social tasks. As non-profits are the nation's biggest "employer" when considering the numbers of hours contributed by volunteers they need good management. There is not much material available to help non-profit leaders and management with such areas as mission, strategy, organization, marketing, raising money, innovation, use of volunteers and human resources, the role of the board, and relationships with a diversity of constituencies. This lack of material combined with high levels of commitment may contribute to the high rate of burnout. Although non-profit institutions have been America's resounding success and growth industry over the last fifty years they still receive only 2-3% of GNP while the share for medicine and education has increased several times. Drucker considers the first task ahead for non-profits to be the conversion of "donors" into "contributors." Contributing time to a non-profit gives people a sense of community, purpose, direction and the ability to perform and achieve. But most non-profits still have to learn this. This book therefore sets out to do two things: provide advice from the business world appropriate to the non-profit and, through interviews with distinguished non-profit performers, show what can and should be done. The book has five sections, the first being "The Mission Comes First: and your role as a leader." I provide a few snippets that were particularly meaningful to me. Some mission statements work while others don't work, the ultimate test being right action. Almost every hospital says "Our mission is health care" which is wrong because no one can tell you what action or behavior follows. The mission statements for some colleges are confused. On the other hand Sears Roebuck went from a near-bankrupt, struggling mail-order house at the beginning of the last century into the world's leading retailer within less than ten years by having a mission statement that was operational and focused on what they tried to do so that each person involved can say "This is my contribution to the goal." When an emergency room got its mission statement right, everyone was seen by a qualified person in less than a minute. But missions have to be reviewed, revised and perhaps measures need to be taken for organized abandonment. Things that were of primary importance may become secondary or totally irrelevant. The author tells us to watch this carefully or we may become a museum piece. To get the mission statement right, there are a number of searching questions that must be asked such as "where can we, with our limited resources, make a difference?", "can we set a new standard?", "what are the opportunities or needs?", "do they fit us?", "can we do a good job?", "are we competent?", "do the needs match our strengths?" and "do we really believe in this?" The au

Great Book of Leaders of NonProfits

This delightful book is a collection of essays and interviews by Peter Drucker concerning the management, mission, performance strategies, people development and leadership development of the non-profit organization. The format of essay and interview gives the reader not only the wisdom of Druckers insights, but also the wisdom and practical applications of those who manage non-profits organizations. I am especially appreciative that Drucker did not ignore the church in this book; his insights to church management are worth the price of this book.I have heard of this sage of business and economics for years, but have never had the privilege of reading one of his books. His advice is born out of years of experience in the business community. He has a knack to communicate complex ideas with simple words. The fact that his book was not especially written for churches (although it does not ignore them) is one of its greatest strengths for the pastor. It demonstrates that service is service; mission is mission; and leadership is leadership, no matter what the nature of the non-profit is. As I looked at the examples given in the text I can see the strength and weaknesses of the church. It is a book full of helpful advice. Some of Druckers insights are: the importance of mission over natural charisma; one does not have to be a dynamic leader to do great things. It is important to set high standards for your people to aim at. Good intentions are not enough; one needs a plan, marketing, people and money to get good results. Leadership takes courage. Good ideas are a dime a dozen; we need people with ability and willingness to get results. It is important that we see the community and not church members as our consumer base. Change takes time, so be patient.It's a great book for any leader of any non-profit.

An Excellent Book for Non-Profit Managers/Leaders

REVIEW: It has been said that the non-profit sector has been slow to accept the value of management education and practices basically because of the assumption that "management" means "business management". This book clearly bridges that gap and explains lucidly what makes for achieving non-profit leaders and effective non-profit institutions. The book is not a theoretical work or an academic one. It is rather an extremely practical show-and-tell about being a great manager in a non-profit organization. It is almost a "how-to" but doesn't stoop to the level of the ubiquitus but never effective "10 step program". You will be more effective by absorbing this material.Drucker has done an excellent job at extracting material from three of his management books: The Effective Executive, Managing for Results, and a little bit of Innovation and Entrepreneurship [Note, these three are available as a collection called The Executive in Action]. The material is presented simply, concisely and is completely targetted to the non-profit sector with many examples including interviews with about 6-7 non-profit leaders. Highly recommended.STRENGTHS: The book is fairly short, consise, easy to read yet full of great content. Each section includes a brief summary at the end and has at least one interview with a non-profit manager that makes the ideas even more practical. WEAKNESSES: The book could use some select references to his other works and some graphics. But this is not Drucker's style.WHO SHOULD READ THIS BOOK: Managers/leaders in the non-profit sector should consider this a must read. Other fans of Drucker that would like a refresher on some of his concepts.

Brilliant--and extremely helpful

Having sat on the boards of two international nonprofit organizations for decades, I can say that this book could have saved me years of confusion and ineffectiveness, had I come upon it earlier in my career. I am purchasing it for all the people I am mentoring, and highly recommend it as basic but indispensable reading to anyone working or planning on working in the nonprofit sector. Thanks, Peter!

Management Practices that Work for Non-Profits

A tremendous book. This book has to be one of the main titles in any library of the non-profit or future non-profit manager. The amount of expertise that Mr. Durcker relates is amazing. His conversational style, as well as conversations are very engaging and easy to read. Although this is not a "pleasure" read, it is pleasurable to read. One never feels preached at or lectured to, just informed by THE MAN!!!There are many, many inmportant theories that are related in this book. I feel that the for-profit manager can also gather good knowledge reading this book. I also liked the format of the written chapter seperated by the Q & A discussion chapter. The chapter discussion with Philip Kotler and Dudley Hafner were my favorites. There is good, solid advice on management practices, and there are also many items that can be used to improve personal management style. Marketing and "Fund Development" are also presented in a knowledgeable and engaging fashion.I don't like to talk too much about the contents of a book, but I feel very comfortable telling you that if your are studying to be a non-profit manager, or sharpening your current techniques, then read this book, as well as all the other Peter Drucker books you can. One cannot go wrong with this kind of intelligence. A hearty thanks to you Mr. Drucker....
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