Managing Quality in Tourism

By Denis Harrington, Tony Lenehan, Dr. Tony Lenehan & Dr. Denis Harrington

This work addresses the growing interest in total quality management (TQM) within the hospitality industry. It examines theories and developments in quality management, and looks critically at the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1860761003
• ISBN13: 9781860761003
• Release Date: November 1998
• Publisher: Oak Tree Press
• Length: 304 Pages
• Weight: 1.01 lbs.