Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management

By Kiernan Keiran Doherty and Tony L. Doherty

The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change.

• Format: Paperback
• Language: English
• ISBN: 0415414512
• ISBN13: 9780415414517
• Release Date: December 2013
• Publisher: Routledge
• Length: 784 Pages
• Weight: 3.60 lbs.
• Dimensions: 1.5" x 7.4" x 9.5"