Managing Performance in Retail: 25 Years in Management, Commerce, and Operational Excellence

By De and Ricardo de Oliveira

After 25 years in international fashion retail, this book shares a field-tested approach to commercial performance, operational excellence and people leadership.
From KPIs to customer experience, merchandising to stock management, and team leadership to multi-store management, it offers a pragmatic approach to retail performance, grounded in real-world experience rather than theory alone.
Observe; Analyze; Act
Performance is built, it doesn't happen by chance.
For store managers, area managers, retail leaders and anyone who wants to understand what truly drives performance in the field.

• Format: Paperback
• Language: English
• ISBN: B0HKLLSM6N
• ISBN13: 9798175624992
• Release Date: September 2026
• Publisher: Independently published
• Length: 90 Pages
• Weight: 0.30 lbs.
• Dimensions: 9.0" x 0.2" x 6.0"