Despite enormous changes in the economy and the labor force since the previous edition of this classic text was published in 1994, one thing has remained constant: change itself. As the pace of change has accelerated in nearly every aspect of business life, due in no small measure to the connectivity revolution, reorganizations, downsizings, and rightsizings have become more and more frequent. And yet neither managers nor employees seem any more prepared to deal with such changes than they did a decade ago. Hence the need for this new edition, which, like the previous one, seeks to help people understand and cope with organizational change. New for the Third Edition are the Focus On sections of each chapter, which apply the theories to contemporary cases of stunning change in corporate America, including those at Napster, Microsoft, Ford, and GE.
Leadership in management depends on connection between people. "Change policy is the set of assumptions, diagnostic conclusions, and guidelines that serve as the basis for amanaging specific change." (p. 169) The center is diagnosis of what is wrong. Action is key. The book covers methods for change thoroughly, practically and in detail. There are many straight-forward charts and diagrams from getting started to final examination. There are specific activities for change managers including how to sell ideas and Total Quality Management. The book is an excellent read in a highly competitive market. Eric J. Lindblom PhD Harvard
Managing Organizational Change : Third Edition
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