Managing IT Outsourcing

By Pieter Ribbers, Jan Roos, Erik Beulen

Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems.

This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully.

Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.

• Format: Paperback
• Language: English
• ISBN: 0415873231
• ISBN13: 9780415873239
• Release Date: February 2011
• Publisher: Routledge
• Length: 322 Pages
• Weight: 1.03 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"