Managing Intercultural Conflict Effectively (Communicating Effectively in Multicultural Contexts)

By Stella Ting-Toomey and John G. Oetzel

Book Overview

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

• Format: Hardcover
• Language: English
• ISBN: 0803948425
• ISBN13: 9780803948426
• Release Date: August 2001
• Publisher: SAGE Publications, Inc
• Length: 248 Pages
• Weight: 1.00 lbs.
• Dimensions: 9.5" x 0.8" x 6.5"