Schecter contends that proper attention to the quality function in American industry can result in enormous economic benefits to companies, and can help prevent recessions in the US. In this volume he presents information in such a way as to help the manager understand the concept of quality, using
An excellent, comprehensive and understandable resource
Published by Thriftbooks.com User , 26 years ago
This book is an excellent, easy to read resource. It explains the basics of quality management in language that the layperson can understand. As a quality professional with 100+ books, this is still the one I refer to most often!
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