Managing Customer Experience in the Networked Age: Navigating the Shift: From Information Age to Networked Age

By Max Skylark

"Unlock the Secrets to Thriving in the Networked Age with 'Managing Customer Experience': Dive into a world where connectivity reigns supreme and customer experience is king. From unraveling the evolution of consumer behavior to embracing cutting-edge technologies, this book is your essential guide to navigating the dynamic landscape of the Networked Age. Packed with actionable insights, real-world case studies, and a groundbreaking STARS model, it's time to elevate your customer experience game and future-proof your business in the era of constant connectivity. Don't just adapt - thrive "

In the annals of human history, epochs are defined by transformative shifts in societal structures and technological paradigms. The transition from the Industrial Age to the Information Age marked a pivotal moment in our collective evolution, reshaping the way we interact, consume, and perceive the world around us. Yet, as we stand on the precipice of a new era, characterized by interconnectedness and digital ubiquity, it becomes evident that another seismic transformation is underway: the emergence of the Networked Age.

• Format: Paperback
• Language: English
• ISBN: B0CVTW4Y19
• ISBN13: 9798879804744
• Release Date: February 2024
• Publisher: Independently Published
• Length: 40 Pages
• Weight: 0.15 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"