Managing Customer Expectations

By Nadav Goldschmidt

An organizations success and even survival depends on its ability to fulfill its customers expectations. Thus, understanding customers expectations and especially the variables that influence these... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838317173
• ISBN13: 9783838317175
• Release Date: November 2009
• Publisher: LAP Lambert Academic Publishing
• Length: 120 Pages
• Weight: 0.41 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"