Managing complexity of customer-service provider relationships

By Tamer Elsharnouby

This book critically examines the relationship between consumers and banks in Egypt. It provides a dyadic point of view exploring what constitutes a relationship for the consumer and the bank. The... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3639342259
• ISBN13: 9783639342253
• Release Date: March 2011
• Publisher: VDM Verlag
• Length: 268 Pages
• Weight: 0.87 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"