Managing Business & Professional Communication

By Carley H. Dodd

Book Overview

Business and Professional Communication engages the reader with the most current strategies needed to effectively manage workplace communication challenges. Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.

• Format: Paperback
• Language: English
• ISBN: 0205823866
• ISBN13: 9780205823864
• Release Date: December 2010
• Publisher: Pearson
• Length: 432 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.8" x 7.2" x 9.0"

Customer Reviews

Managining Business and Professional Communication 2nd Edition

I received my books exactly on schedule and I have no problems. Books are easy to read again I have no problems. Books were used good as new.