Management Systems and Organizational Performance: The Search for Excellence Beyond Iso9000

by Martin F. Stankard

Organizations can and must be viewed as systems. This may be the only means of achieving or exceeding the crucial ISO9000 standard of performance. Stankard's research proves that there are ways to design management actions that will enable organizations to facilitate goal-oriented performance. L While evidence suggests that world-class firms continuously improve their products and processes, their techniques vary. This book gives you a framework...

• Format: Hardcover
• Language: English
• ISBN: 1567204783
• ISBN13: 9781567204780
• Release Date: June 2002
• Publisher: Praeger
• Length: 344 Pages
• Weight: 1.53 lbs.
• Dimensions: 1.2" x 7.0" x 9.1"