Management Skills for the New Health Care Supervisor, Second Edition

by William O. Umiker

Book Overview

Build and enhance management skills with this second edition of a bestseller. Managers learn how to effectively get things done and get maximum effort from their staff. With constant changes in the health care profession this is a survival guideupdated with information on cost control, cultural diversity, quality improvement, proven techniques for customer satisfaction, and more.

• Format: Hardcover
• Language: English
• ISBN: 0834203987
• ISBN13: 9780834203983
• Release Date: January 1993
• Publisher: Aspen Publishers
• Length: 374 Pages
• Weight: 1.50 lbs.