Management Communication 3e

by Arthur H. Bell and Dayle M. Smith

Book Overview

Students require excellent communication skills in their business and academic lives. Management Communication is a step-by-step guide for learning specific techniques to help them improve those skills and achieving clarity and brevity in business writing. The authors follow a four-part approach to communication instruction: explain it, try it, evaluate it, perfect it. They provide graduate and undergraduate students, managers, and managers-in-training...

• Format: Paperback
• Language: English
• ISBN: 0470084456
• ISBN13: 9780470084458
• Release Date: December 2009
• Publisher: Wiley
• Length: 608 Pages
• Weight: 2.05 lbs.
• Dimensions: 1.0" x 7.4" x 9.2"

Customer Reviews

Conversational and Comprehensive

Business people are having to do a lot of heavy lifting today when it comes to communication. E-mail, reports, speaking, and all the social media. It's practically a full time job -- on top of your job. This book covers all the ground in a style that's both conversational and comprehensive. Plenty of case studies. Great exercises. And it's well written. If mastering words is something that matters to your career, this is a great book for a full exploration of real life business communication skills and realities.

Exactly as stated

The book was in exactly the condition that was described. I received the book very quickly.

Your best business's weapon

This book covers everything you need in order to be effective in your communication (the last 3 issues are covered in general but effective terms) - Writing:Letters, memos, Emails - Phone calls - Speaking - Listening It misses one star for the pricing.

A HIGH-QUALITY TEXT ON A PIVOTAL FACET OF CAREER SUCCESS!

The five major sections are: foundations for management communication; correspondence; reporting and proposing; career communication; managing oral communication; and global issues in management communication. There are twenty-five cases keyed to the chapter topics; a concise, bound-in handbook providing answers to questions about grammar, punctuation, usage, and documentation; exercises; many full-length examples; helpful shortcuts and acronyms; and guidelines for using the latest forms of information/communication technology. An instructor's manual is available. Powerpoint slides can be viewed and downloaded from the book's website. Few skills are more central to career success than communication-it is gratifying to find a high-quality text that targets this critical subject. Reviewed by Yvette Borcia, Managing Partner, Stern & Associates, co-author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.