Chapter 1. Introduction.- Part 1: Processes.- Chapter 2. Strategic change in the banking industry.- Chapter 3. Is Business Process Reengineering (BPR) a Fashion or a Solution? Evidence from a Public University.- Chapter 4. Internal and external factors affecting exporting SMEs in Rwanda.- Chapter 5. Readiness for change - a systematic literature review.- Part 3: Practices.- Chapter 6. Sustainable Development Goals, Governance and the Private Sector.- Chapter 7. Supply Chain Management Practices and Operational Performance of SMEs in Nairobi County, Kenya.- Chapter 8. Exploring the Implications of Low-Cost Leadership and Differentiation Strategies in the East African Community Market: A Perspective of Local Firms.- Chapter 9. International Financial Reporting Standards and Capital market in Rwanda.- Chapter 10: Strategic Innovation in Management of Small and Medium-Sized Manufacturing Companies in Rwanda.- Part 4: Performance.- Chapter 11. Cameroon: Innovation, ICT and Combined Effects for Better Performance of Small, Medium and Micro-sized Enterprises (SMMEs).- Chapter 12. Job-Rotation, Utilization of Workshops and Performance of Entrepreneurial Firms in Rwanda: An Empirical study of SMEs in Gasabo District.- Chapter 13. Export performance of SMEs in the Rwandan mining sector: Challenges and prospects.- Chapter 14. Assessing the Relationship between Employee Motivation and Productivity in Nyagatare District in Rwanda.- Part 5. Wrapping Up.- Chapter 13. Taking stock and future outlook.
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