Making Quality Happen: A Step by Step Guide to Winning the Quality Revolution

By Roderick M. Mcnealy and R.M. McNealy

Book Overview

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 041273530X
• ISBN13: 9780412735301
• Release Date: March 1996
• Publisher: Springer
• Length: 208 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"