Analyzes the success rate of 50 top companies in the steel, automobile, machine tool, computer, electronics and other industries, and shows how yearly productivity increases and an unprecedented export boom have enabled manufacturing to lead America's economic resurgence.
one of the best books I have ever read about US business.
Published by Thriftbooks.com User , 26 years ago
Speaking to hundreds of GMs of Chinese travel agencies, I have highlighted 11 points enuciated in this book, points I believe applicable in China's travel business, such as Bill Gates' "Scanning the horizon constantly", and Motorola's pursuit of "total cuostomer satisfaction." Thanks to the co-authors.Wei Qian, Visiting Scholar at Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston and Vice-President of China Tourism Institute in Beijing. My email address: wqian@pop.uh.edu
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