"An excellent handbook for busy executives searching for advice on how to relieve the tensions in highly stressed organizations." -- Archie W. Dunham, President and CEO, Conoco "It could easily be called The Busy Executive's Must-Read Handbook. It's practical, concise and loaded with important lessons for all levels of executives." -- James E. Preston, Chairman and CEO, Avon Products, Inc. "A step-by-step formula for building performance...