Making Change Work: Practical Tools for Overcoming Human Resistance to Change

by Brien Palmer

Book Overview

As organizations strive to remain ahead of the competition, there will inevitably and often come the need for change. All successful organizations regularly use change to improve processes and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0873896114
• ISBN13: 9780873896115
• Release Date: September 2003
• Publisher: ASQ Quality Press
• Length: 106 Pages
• Weight: 0.44 lbs.
• Dimensions: 0.4" x 6.0" x 8.7"

Customer Reviews

Superb guide to managing change

A very easy to digest, tactical manual for effective change management. Very helpful tools and frameworks that I use in my consulting practice.

Great Book for Anyone Implementing Change

Well written and step by step process for implementing a change effort. The advice is practical and useful. I've implemented several ideas in this book to overcome human resistance to change.