Listening Skills: Do You REALLY Hear Me Now?

by Customer Service Training Institute

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources. In the business world, miscommunication can costs millions of dollars in lost revenue and lost time. In your personal life, miscommunication can cause problems and even damage or end relationships. The problem is that most people never give any thought when it comes to really...

• Format: Paperback
• Language: English
• ISBN: 1491220848
• ISBN13: 9781491220849
• Release Date: July 2013
• Publisher: Createspace Independent Publishing Platform
• Length: 84 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"