Listen Up!: How to Tune in to Customers and Turn Down the Noise

by Karen Mangia

Book Overview

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition.

Listen Up : How to Tune In to Customers and Turn Down the Noise teaches readers how to create a customer...

• Format: Hardcover
• Language: English
• ISBN: 111972385X
• ISBN13: 9781119723851
• Release Date: October 2020
• Publisher: Wiley
• Length: 192 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.8" x 6.1" x 9.1"