Customers are not members per say of a business, but they are very important stakeholders and are crucial to the survival of a business. Spending customers generate a significant portion of the cash-flow to keep businesses alive. It is important for organizations to understand the needs of their customers and moreso to train their staff a lot more in Customer Care.
ThriftBooks sells millions of used books at the lowest
everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We
deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15.
ThriftBooks.com. Read more. Spend less.