Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope... This description may be from another edition of this product.
I just finished library school and used this book as the primary reference for my final project on "The Dao of Crisis Communications." This is a very comprehensive, useful, and easy-to-understand reference book. I read at least 40 articles and four other crisis communications-related books to research my topic, but this was the best in terms of addressing crisis planning in a library setting. I found no other book like it. I highly recommend.
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