Letitia Balderige's New Complete Guide to Executive Manners

By Letitia Baldrige

Book Overview

After sixteen printings in its first edition and two in this updated version, this bestseller remains America's most complete guide to the hidden asset that isn't taught in business schools -- the personal behavior that can make you or break you in today's competitive workplace. Letitia Baldrige takes the reader from the first interview and first day at work through all the complex knowledge we need to maneuver through the ranks and rise to the top.
WHAT THIS BOOK REVEALS:
* The ten major problems at work that never existed before, but which everyone from trainee to CEO must learn to handle today
* The twenty-four hallmarks of those who "work smart" today
* Which behaviors accepted a short time ago may spell disaster today
* The new codes concerning dress...language...socializing with colleagues...behavior when traveling and at conferences or meetings
* What degree of informality is acceptable today -- and with whom
* What you must know about the new manners relating to diversity...plurality...family values...sexual freedom...and substance abuse problems...about hiring and firing...and much more
* A total update on today's business entertaining, from lunch with a guest at your desk to planning parties for thousands
* Running meetings, from interoffice to international
* Corresponding in every form, from traditional to high-tech electronics...forms of address...Plus the hidden rituals of business life that a polished professional on the rise must learn to handle with poise and confidence
As life at work becomes increasingly pressured, everyone needs to know more about improving interpersonal relations. You'll learn exactly what to do, what to say, and how best to present yourself, from this extraordinary guide. Plus -- it's good reading!

• Format: Hardcover
• Language: English
• ISBN: 0892563621
• ISBN13: 9780892563623
• Release Date: October 1993
• Publisher: Scribner Book Company
• Length: 672 Pages
• Weight: 2.78 lbs.
• Dimensions: 1.8" x 7.7" x 9.7"

Customer Reviews

Excellent Reference Book For the Serious Professional

This Book covers a multitude of subjects that are not covered in other books. I'm glad I didn't waste my money on any other book...a must for the serious professional.

Excellent Book From The Basics to the Ultimate

This is one of the books I recommended to my MBA students. As others have noted it may go beyond the needs of 90% of the high achievers. However, her coverage of the basics is through and very readable. Sadly we went through several generations where manners were seen as a sign of mindless conformance rather than the foundational courtsies and respect which make life more meaningful and rewarding. Part of the problem is that most people do not know both the importance of good manners and the essentials. In a business world increasingly diverse it is even more important. I have also recommended the book to undergraduate students leaving the more casual west for some of the more elite east coast schools. While on campus behavior will often follow the script of Animal House, a different set of expectations may hold if they visit their friend's families in the east. Most MBA students leave school deeply in debt, there's no use digging a deeper hole due to a lack of knowledge.

Must read for serious professionals

Think it doesn't matter how you write thank you notes or eat lunch with the boss? Think again! This book outlines the why's and how's of executive manners. At the senior level, competence is assumed. Promotions are in the details of everyday protocol. Read this book!

fundamental social skills

My work centers on meeting and greeting people and getting people comfortable in interacting. This book is critical for those base social skills. I use the tips, strategies and ideas for helping emerging young adults network better.For people that think it's only for diplomats, or that it's anti woman... I couldn't disagree more. The book shows your the formality in doing proper introductions--- people can choose to customize the intro to the situation!!! It gives you a high water mark to shoot at and no one ever complains about how formal I am in presenting one person to another.I have recommended this book on multiple occasions. People that I admire most in social circumstances execute the fundamentals taught in this book.

Indispensable advice for ANYONE in the business world.

Ms. Baldridge provides invaluable assistance on a wide range of issues in the modern office. Concise, practical hints that help the reader avoid making those mistakes that can derail the most promising career. From office romances to writing condolence letters; from accepted social practices in other countries to dealing with discrimination in the workplace, this book covers it all. This truly is the stuff they never taught you in business school...but should have! A reference book for every office library