Leo Laporte's PC Help Desk

by Mark Edward Soper and Leo Laporte

Book Overview

Tech Support? You don't need no stinkin' tech support. Armed with this book, you ARE tech support.; Problem-solving flow charts use symptoms to diagnose and repair problems; Broad coverage of common... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0789733943
• ISBN13: 9780789733948
• Release Date: January 2005
• Publisher: Que
• Length: 743 Pages
• Weight: 2.40 lbs.
• Dimensions: 1.6" x 7.0" x 9.2"

Customer Reviews

PC Help Desk Power

Leo Laporte's PC Help Desk is most helpful, filled with easy to understand explanations and solutions to some overwhelming problems anyone could encounter with the "old" PC. Recommended reading for all PC users, and well worth the price.

A great book for beginners and intermediates

I have been involved in computers and networks since Windows 3.1. I have seen every problem and issue you can imagine. Just when I thought I knew it all, the PC showed me who was boss time and time again. This was my hobby that turned into a high pay career until outsourcing killed the profession. I had years to learn, develop and grow. You have problems right now and need them solved cheaply...today! This book is not a complete, all encompassing reference guide. It goes over the most common and most likely problems you will face. WHICH IS PERFECT!!! I remember Leo from the ZDTV days with Sumi Das and others. He has continued on to provide the MEAT of material that will matter to you the MOST! He goes over locations of inputs and outputs on the front and back of the computer, there are nice, clear well laid diagrams, and it seems they were using Windows XP 64bit edition! Pretty cheeky Leo!!! That said, this book is a year old. If you end up buying a computer with/or upgrading to Windows Vista...90% of this book will be obsolete. hopefully, Leo will release a new version in the next 6 months. If you want a complete (skull numbing) reference book for your shelf, check out anything by Scott Mueller (Upgrading and Repairing PCs - 17th Edition). Scott can't be beat.

Leo's Got IT Covered

For those of you know do know Leo Leporte, let me fill you in. He's one of the busiest, friendliest, and very knowledgeable guys around today. He's on TV, the radio, and on a dozen podcasts. Leo knows technology. The PC Help Desk is the most thorough book you can find when it comes to understanding and troubleshooting your Windows based PC. Now, personally, I own a Mac. However, most of my family owns pc's. So this book was a gift to my parents to help them figure out any problems they might have when I can't get over there right away. Finally, although we're talking computers, it is written in a friendly everyday language. There is humor to diffuse any anxiety you might have about technology talk. It's very down to earth. I recommend this to anyone who gets baffled by his or her PC.

The pc help desk.,by leo laporte ,is a must for all computer users..

The pc help desk book written by leo laporte is a must read guide in keeping your pc or mac healthy...leo is warm and has a great sense of humor..He never talks down to his audience,and has been a lot of help to me on his call for help program...Any serious computer user,should buy this book...thank you! stewart l

Good choice for a basic troubleshooting guide in your library...

Troubleshooting books are like insurance policies... They may sit on your shelf for a long time, but if you have a broken PC, you want it to be there. The Que book Leo Laporte's PC Help Desk by Leo Laporte and Mark Edward Soper is a nice mix of troubleshooting and knowledge transfer... Contents: PC Anatomy 101; Troubleshooting Windows and Windows Applications; Troubleshooting Storage Devices; Troubleshooting Your Printer; Troubleshooting Graphics and Sound Problems; Troubleshooting Multimedia and Imaging Devices; Troubleshooting I/O Ports and Input Devices; Troubleshooting Your Network and Internet Connections; Troubleshooting Memory, Processor, and System Performance Problems; Troubleshooting Flowcharts; Index This book has some nice features. The appendix of Troubleshooting Flowcharts has excellent information on how best to go about troubleshooting in general, followed by flowcharts of general areas that can give a PC owner headaches. It's written in language easy enough for most PC users to follow without getting bogged down in terminology, while also guiding a knowledgeable user in the right direction. Each of the other chapters also do a very nice job of giving the reader extensive information about how something works (like graphic cards) with a slant towards being able to resolve issues that could very well rear their ugly head. It's almost worth reading the book from front to back *before* you have a problem just so you have the basic understanding before you need it. If you don't have a basic troubleshooting book in your personal library (and if you're a Windows PC user), you should have. And this book would be a worthy choice to fill that gap...