Learning To Run - A Guide To Business Process Re-engineering

By David Broadbent

David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

• Format: Paperback
• Language: English
• ISBN: 1908596902
• ISBN13: 9781908596901
• Release Date: January 2012
• Publisher: Grosvenor House Publishing Limited
• Length: 218 Pages
• Weight: 0.62 lbs.
• Dimensions: 0.5" x 5.5" x 8.5"