Leaning Into Value: Becoming a User-Focused Museum

By: Falk, John H.

Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizing institutional success, a continuous Value Realization process that enables museum leaders to effectively: 1) Calibrate the needs and interests of their current and potential users; 2) Articulate how and why they create value so they can foster enduring relationships with users; 3) Create an ever-evolving series of products and services that consistently deliver unique value to an ever-more diverse set of constituencies; and finally, 4) Validate their activities through empirical processes that promote evidence-based decision making and catalyze measurable, year-on-year improvements in their organization's community value.

• Format: Paperback
• Language: English
• ISBN: 1538181436
• ISBN13: 9781538181430
• Release Date: January 2025
• Publisher: American Alliance of Museums
• Length: 260 Pages
• Weight: 0.64 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"