Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity

By James William Martin

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology.

• Format: Hardcover
• Language: English
• ISBN: 0367503271
• ISBN13: 9780367503277
• Release Date: March 2021
• Publisher: Productivity Press
• Length: 344 Pages
• Weight: 1.35 lbs.
• Dimensions: 1.0" x 6.0" x 9.1"