This book is for the woman in senior leadership who has learned how to make high-level decisions but still finds herself emotionally carrying people far below her level of responsibility. It is for the frontline manager who is trying to hit goals, develop people, maintain morale, communicate expectations, solve problems, and somehow still be available for every person who walks through the door with a crisis. It is for the entrepreneur who thought she was building a business and suddenly realized she had created a company where every decision still lands in her lap. It is for the insurance professional building an agency, the network marketer building an organization, the sales leader building producers, and the woman whose income, growth, reputation, or mission depends on her ability to lead other people well.
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