This book gives an insider's account of Japanese labor management. Its fictional narrative opens as a quasi-mystery with a television newscast reporting on a 400 million yen embezzlement by a chief accountant. Within this framework the novel charts the relationship between the store's labor union and its top management which is in cahoots with a governmental politician. This book describes department store sales strategies, the manipulations of administrators, and their psychological impact on the sales staff. Through its unique format, Labor Relations commands a socio-economic landscape ubiquitous in, if not typical of, the Japanese business world.
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