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Kundendienst-Management: Entwicklungsstand und Entscheidungsprobleme der Kundendienstpolitik (Schriften zu Marketing und Management)
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Kundendienst-Management: Entwicklungsstand Und ... [German] 382045764X Book Cover

Kundendienst-Management: Entwicklungsstand Und ... [German]

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Edition Description

Die Entwicklung des Kundendienstes zu einem bedeutenden Instrument der Marketingpolitik ist vor dem Hintergrund ges ttigter M rkte, differenzierter Kundenbed rfnisse und verst rktem Konkurrenzdruck zu sehen. Das Angebot an Kundendienstleistungen ist zu einem wesentlichen Kaufentscheidungsfaktor...

Edition Details
Format:Paperback
Language:German
ISBN:382045764X
Format: Paperback
Condition:
$
72.57
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