Knowledge Management: A Guide for Your Journey to Best-Practice Processes

by Susan Elliott, Carla O'dell, Cindy Hubert

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• Format: Paperback
• Language: English
• ISBN: 1928593224
• ISBN13: 9781928593225
• Release Date: January 2000
• Publisher: Amer Productivity Center
• Length: 67 Pages
• Weight: 0.35 lbs.
• Dimensions: 9.3" x 0.3" x 6.3"

Customer Reviews

An Approachable Introduction

This guidebook defines many of the terms surrounding knowledge management and then outlines the major strategies that companies use when describing themselves as a "learning organization." I found the reader assessment helpful. With a discussion of the core components (the value proposition, culture, structure, roles, IT, approaches, and measurement), it's also useful in quickly educating coworkers on the potential value of KM.