Never Split the Difference: Negotiating as If Your Life Depended on It

By Chris Voss and Tahl Raz

Book Overview

A NEW YORK TIMES BESTSELLER

A WALL STREET JOURNAL BESTSELLER

"This book blew my mind. It's a riveting read, full of instantly actionable advice-not just for high-stakes situations, but also for handling everyday conflicts at work and at home." --Adam Grant, author of Think Again

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations--whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration--whether you are a business executive, a salesperson, a parent, a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

Establish Rapport Create Trust with Tactical EmpathyGain the Permission to Persuade Shape What Is Fair Calibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

• Format: Hardcover
• Language: English
• ISBN: 0062407805
• ISBN13: 9780062407801
• Release Date: May 2016
• Publisher: Harper Business
• Length: 288 Pages
• Weight: 1.01 lbs.
• Dimensions: 0.9" x 6.3" x 9.1"

Customer Reviews

Amazing book

10 out of ten. Would recommend to anyone who is interested in conversation skills.

A Must Read!

This book is truly helpful to learn to communicate effectively and connect with others in a meaningful way.

Excellent book for anyone who deals with humans 😊

I have seriously learned SO much from this VERY interesting author. I enjoyed it on Audible so much that I bought the book for my family & friends. If you want a great book you can't put down..this is it.