I've been in association and nonprofit marketing for 12 years, and this is one of the best resources I've found. It offers sound advice based on research and case studies from a range of associations, and does a good job addressing the "myths" that many people assume are true about getting and keeping more members. The "Strategic Retention Audit" at the end provides a valuable checklist. This book should be on the shelf of every professional who works for a membership organization.
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