Keep the Customer!: Making Customer Service Your Competitive Edge

By Robert Desatnick

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• Format: Paperback
• Language: English
• ISBN: 0395538092
• ISBN13: 9780395538098
• Release Date: January 1990
• Publisher: Houghton Mifflin
• Length: 182 Pages
• Weight: 0.33 lbs.
• Dimensions: 8.3" x 0.8" x 5.5"