Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston

Book Overview

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814414036
• ISBN13: 9780814414033
• Release Date: September 2009
• Publisher: Amacom
• Length: 256 Pages
• Weight: 0.95 lbs.
• Dimensions: 1.1" x 6.1" x 9.0"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher