Bullies, Tyrants, and Impossible People: How to Beat Them Without Joining Them

by Mark A. Jankowski, Ronald M. Shapiro, James M. Dale

Book Overview

The impossible people who make life's journey so difficult are everywhere--at the office, in restaurants, on airplanes, living next door, members of your own family. They're . . .

- your "nothing is ever good enough" boss

- the "no price is ever low enough" client

- the next-door neighbor who redefines the meaning of paranoia

- the ma tre d' who looks through you as if you don't exist

- the father-in-law who you...

• Format: Paperback
• Language: English
• ISBN: 140005012X
• ISBN13: 9781400050123
• Release Date: April 2007
• Publisher: Crown Publishing Group (NY)
• Length: 288 Pages
• Weight: 0.53 lbs.
• Dimensions: 0.6" x 5.8" x 7.6"

Customer Reviews

How to Handle Bullies

I purchased this book because I was having problems in my department. My supervisor, a head counselor and a co worker were giving me a hard time (i.e. hacking my computer, harrassing me, etc.) Thanks to this book, I know how to handle them without stressing out. Many of my friends suggested that I pack up and leave without a fight. I thought that was crazy as I have been on the job for 14 years and the main person who caused all the grief have only been with the company for 3 years. I never had a problem standing my ground as I fight back with the above bullies. This book however, teaches you how to mentally fight back and outlast the bullies. First the book focuses on identifying the bullies. Then it gives you a plan of action for each "type" of bully once you have identified them. It's premise is working to outsmart the bully versus fighting back which I did and it always ended up back to square one. The book also gives you scenarios and different real life cases (both successful and failures) so that you can know how to incorporate the lessons in your life and learn from the author's failures. You must realize that you cannot keep running from corporate bullies. My sister does and she has had 15 jobs within the past 6 years. Not only did the bullies win, but her job resume reads like a book and makes her appear to be the trouble maker. Once I finish I am going to loan this book to her. I always tell my friends, just because you run from one bully another bully always surfaces, it may not be at work (and sometimes it will like my sister's corporate bullies) it may be in some other area. People...you cannot keep running from these types all of your life. At one point in time you are going to have to stand and face the music. I'm glad that I did...I ended up getting the raise that I fought for 13 years (my co worker is a brown noser and got one immediately, hence I fought back and the bullying started). Plus, now I have piece of mind knowing that I can handle any BULLY that comes my way. This book is a keeper..keep it in your library to refer back to....now, I have another bully to concur...my car dealership...a long story...but I feel confident I can handle the situation.

A MUST read!!!

Being in corporate America, raising a family, holding leadership positions within the community- this book arms you with the tools to take on any challenges within those environments. I suggest it to anyone who finds themselves in a "hot" situation. It's a must read again and again!

Excellent book about dealing with difficult people

"Bullies, Tyrants, and Impossible People" is an excellent book about dealing with difficult people. We have all had to deal with person that flies into a rage, tries to use unscrupulous tactics to get their way, or is just plain difficult. Shapiro and Jankowski present the material in an excellent fashion. Each topic they bring up is followed by an example situation that they have experienced and how the technique they used broke down the techniques of the difficult person. They also give instructions to identify what type of difficult person you are dealing with as well as a step by step formula to put you back in control of the situation. The only negative thing I have to say about this book is that the techniques are easier said than done. The first and most important step for dealing with negative people is learning to control your emotions which is hard to do when you are being yelled at or taken advantage of. I highly recommend it to anyone wanting to learn to deal difficult people. It's easy to read, easy to remember, and gives lots of examples. 5 out of 5 stars.

Great follow-up to their first book - You'll want to own both!

Ron Shapiro and Mark Jankowski have done it again! This book is a great follow-up to their first book, "The Power of Nice". We are all faced with people who are difficult to deal with in our personal and work life, but Ron and Mark give us a plan to help us with these folks so everyone wins.

Extremely Helpful and Interesting

I found this book extremely helpful in figuring out how to deal with the boss and a couple of other people who have been difficult lately. The concepts are presented in a simple and easy-to understand way. Those who work in customer service or who deal with the public should read it, as should those who face a diffcult person or negotiation scenario. Share it with your friends who have difficult people to deal with!