Service Strategy Book

By Majid Iqbal

Presents a view of ITIL that aligns business and IT so that each brings out the best in the other. This title covers concepts and guidance which include: Service Management strategy and value planning, Linking IT service strategy to business needs, and, Planning and implementing service strategy.

• Format: Paperback
• Language: English
• ISBN: 0113310455
• ISBN13: 9780113310456
• Release Date: January 2007
• Publisher: The Stationery Office
• Length: 264 Pages
• Weight: 2.25 lbs.
• Dimensions: 8.6" x 0.7" x 10.9"