It Service Management Using Itil and Uml

By Lars Dibbern

Why another book about IT service management? This book may serve as a tutorial as well as a work of reference IT service management in general and to ITIL(r) V3, 2011 Edition. In order to illustrate... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1533502048
• ISBN13: 9781533502049
• Release Date: January 1854
• Publisher: Createspace Independent Pub
• Length: 380 Pages
• Weight: 1.75 lbs.
• Dimensions: 10.0" x 0.9" x 8.0"