IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates

By Nigel Mear and Tony Gannon

The most authoritative guide to preparing for the ITIL(R) Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the ITIL Service Management Foundation Certificate. This guide utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL(R) licensed product.

• Format: Paperback
• Language: English
• ISBN: 1780171145
• ISBN13: 9781780171142
• Release Date: June 2012
• Publisher: BCS
• Length: 106 Pages
• Weight: 0.43 lbs.
• Dimensions: 9.6" x 0.2" x 6.7"