It Policies & Procedures: Tools & Techniques That Work [With CDROM]

by Michael Wallace, George Jenkins, Lawrence Webber

Book Overview

IT Policies and Procedures: Tools & Techniques That Work 2004 Edition is a comprehensive update to IT Policies & Procedures Manual, Third Edition. While many of the basic principles of superior IS... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0130339792
• ISBN13: 9780130339799
• Release Date: January 2001
• Publisher: Aspen Publishers
• Length: 526 Pages
• Weight: 2.90 lbs.
• Dimensions: 1.7" x 6.3" x 11.4"

Customer Reviews

IT director

This book did a very good job filling in some gaps in my knowledge of running an IT operation. This book is very helpful for technical people who find themselves now having to manage an IT department. Policies and procedures are very important in making an IT shop run smoothly, and this book will give you a head start in getting your shop in order.