Iso/Iec 20000: An Introduction to the Global Standard for Service Management

By: Clifford, David

A quick guide to better IT Service Management Many organisations rely on a mishmash of different technologies and ad hoc working practices to deliver products and services. This makes it very... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1849283141
• ISBN13: 9781849283144
• Release Date: November 2011
• Publisher: Itgp
• Length: 74 Pages
• Weight: 0.12 lbs.
• Dimensions: 0.1" x 4.4" x 7.0"