Iso 9000 at the Front Line

By William A. Levinson

Helps leaders train frontline workers in basic principles and goals of the new ISO 9000:2000 standard and the provisions for the QS-9000 standard, with short case studies, discussion questions, exercises, and solutions. Includes guidelines for instructors and trainers, a pre-class questionnaire, and an outline of a system for frontline workers to i

• Format: Paperback
• Language: English
• ISBN: 0873893972
• ISBN13: 9780873893978
• Release Date: January 2000
• Publisher: Asq Pr
• Length: 107 Pages
• Weight: 0.50 lbs.
• Dimensions: 9.0" x 0.5" x 6.0"