Operations and Support Complete Self-Assessment Guide

By Phillip A. LaPlante, Edward R. Daugherty, Edward R. Dougherty

Book Overview

Where is Operations and Support data gathered? What are the short and long-term Operations and Support goals? Who will provide the final approval of Operations and Support deliverables? Who will be responsible for making the decisions to include or exclude requested changes once Operations and Support is underway? What are your needs in relation to Operations and Support skills, labor, equipment, and markets?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department.

Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operations and Support investments work better.

This Operations and Support All-Inclusive Self-Assessment enables You to be that person.

All the tools you need to an in-depth Operations and Support Self-Assessment. Featuring 622 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operations and Support improvements can be made.

In using the questions you will be better able to:

- diagnose Operations and Support projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in Operations and Support and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Operations and Support Scorecard, you will develop a clear picture of which Operations and Support areas need attention.

Your purchase includes access details to the Operations and Support self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Operations and Support Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

• Format: Paperback
• Language: English
• ISBN: 0819417890
• ISBN13: 9780819417893
• Release Date: February 1995
• Publisher: Wiley-IEEE Press
• Length: 212 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.5" x 6.9" x 9.9"