Interpersonal Relationships: Professional Communication Skills for Nurses

By Kathleen Underman Boggs, Elizabeth C. Arnold, Kathleen Underman Boggs PhD FNP-CS

Book Overview

This leading text offers practical guidance for effective interactions with clients, families, and professional colleagues - making it the definitive source on communication skills for nurses. This fourth edition uses a synthesis of proven communication strategies and principles drawn from nursing, psychology, and related theoretical frameworks. It also offers numerous experiential exercises.Numerous exercises in a procedural format are included throughout to offer readers the opportunity to practice, observe, and critically evaluate their communication skills and those of others.Case Examples create empathy for clients' perspectives and needs, and serve as a springboard for discussion.Critical thinking content is highlighted in the chapter on Clinical Judgement: Applying Critical Thinking and Ethical Decision Making and is applied throughout in exercises.A consistent organization introduces basic concepts first, followed by applications, and more emphasis on assessment.Communication is discussed across the lifespan.Communicating with clients with special needs is addressed in chapters on Communicating with Clients Experiencing Communication Deficits, Communicating with Clients in Stressful Situations, and Communicating with Clients in Crisis.The chapter on Communicating with Other Health Professionals promotes successful collaboration with representatives of a variety of health care disciplines.Humor, gender, and touch as they relate to interpersonal communication are discussed.The glossary provides detailed definitions of communication-related terminology used in the textEthical Dilemma Boxes within each chapter highlight ethical dilemmas in interpersonal relationshipsCompletely updated and revised content is included on standards of documentation, new computerized technical information systems, NIC and NOC, and how to utilize these tools to provide clear written communication to other health professionalsInformation on Healthy People 2010 has been addedUpdated references include current and classic sources, as well as Internet resources for additional information

• Format: Paperback
• Language: English
• ISBN: 0721693881
• ISBN13: 9780721693880
• Release Date: November 2002
• Publisher: Saunders
• Length: 640 Pages
• Weight: 2.40 lbs.
• Dimensions: 9.3" x 0.8" x 7.5"

Customer Reviews

Just as described

Book was in great condition, just as described. I would purchase from this seller again.

Nursing Communication Skills

This is a book I bought as a requirement for a nursing class; it's about relationships and communication skills between nurses and clients. Although some of the information seems like it would be common sense, there are interesting points and ideas that are discussed. It addresses the sometimes complex idea of a professional yet caring relationship between a nurse and client.

Comprehensive text on professional communication

I liked this text book. It is clearly written and comprehensive--so difficult to find in a communication textbook. The communication exercises are thought provoking and I like the text boxes. The case studies seem real and capture some of the nursing communication dilemmas I have encountered as a student. This text is a keeper!

COMMUNICATION

I LIKE THIS BOOK BECAUSE I WAS ABLE TO READ IT AND UNDERSTAND IT I USUALLY CAN'T UNDERSTAND THINGS THAT I READ BECAUSE OF MY LEARNING DISABILITY.

Interpersonal Relationships 3rd ed by Arnold and Boggs

This book has five parts. Part I Conceptual Foundations of Nurse-Client Relationships discusses theory, professional guides, and self-concept. Part II The Nurse-Client Relationship includes structuring the relationship, therapeutic relationship, role relationship patterns, critical thinking, and grief. Part III Therapeutic Communications covers communication styles, therapeutic communication skills, intercultural communication, groups, families, conflict, health promotion and teaching. Part IV Responding to Special Needs addresses communicating with clients experiencing communication deficits, children, older adults, and clients in stressful situations and crisis. Part V Professional Issues is about communicating with other health professionals and documentation using computers. Chapters start with an outline and objectives. Sections are identified with bold and colored print. Some important content is put in boxes. Exercises specifying purpose, procedure, and discussion are dispersed throughout the chapters. Case examples and tables are used. Chapters are well illustrated. Color is used. A summary and references are at the end of each chapter. A glossary and index are at the end of the book. This is a scholarly, theoretical and well-documented book for teaching professional communication skills to nurses. .