Intercultural Service Encounters: Cross-Cultural Interactions and Service Quality

By Piyush Sharma

Book Overview

This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing world economy, examining the extant literature on the topic and identifying areas which require... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 3319919407
• ISBN13: 9783319919409
• Release Date: July 2018
• Publisher: Palgrave Pivot
• Length: 101 Pages
• Weight: 0.63 lbs.
• Dimensions: 0.3" x 5.8" x 8.3"