Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry

by James Brian Quinn

Book Overview

Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0029256151
• ISBN13: 9780029256152
• Release Date: September 1992
• Publisher: Free Press
• Length: 473 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.3" x 6.4" x 9.6"

Customer Reviews

A brillant work which should be read by all OEM executives

Quinn's tome intellectually addresses the macro-economic trend of moving manufacturing, especially business-to-business durable goods, to a strategic enterprise model which instead of selling goods, will sell services that imbed the product that they manufacture. The intensity of Quinn's work is formidable! It has the same "feel" of a Peter Drucker work. ...which is a compliment to any author. This is not light reading....but it is worth every minute of effort