This book will be a guide for inspectors on the non-technical, non-code issues of inspection. The focus will be on the "soft skills"-communication, public relations, customer service, organization, procedure and other skills essential to conducting inspections but not found in any codebook. These "soft issues" are of growing importance to the profession. Since this publication addresses the day to day work of an inspector, it excludes building department administration issues. The content will be generic to apply to the various disciplines of construction inspection including building, fire, mechanical, plumbing, electrical and combination inspectors
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